Privacy Policy

Fuelstop understands the importance of your personal privacy. Therefore, we have created this Privacy Policy so that you know how we use and disclose your information when you make it available to us. This Privacy Policy discloses our practices regarding information collection and usage for the website located at www.fuelstop.us, the related mobile website, and the mobile application (collectively, the "Websites") and the service provided thereon (the "Service").

By using or accessing the Websites and the Service, you signify your agreement to be bound by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SERVICE OR PARTICIPATE IN OUR SERVICES.

Key aspects of our privacy practices described in this Privacy Policy include the following explanations:

• The information we collect and why we collect it;
• How we use that information;
• How we share information;
• Security measures;
• User rights and choices;
• International data transfers;
• Children's privacy; and
• Changes to the policy.

Information We Collect

We collect information to provide, improve, and personalize our Service (fuel sales and technology platform). We categorize it as follows:

1. Personal Information

Information that identifies or relates to you, which you may voluntarily provide or we collect automatically:

• Account and profile data (e.g., name, email, phone number, address, payment details, fuel preferences like unleaded gasoline, diesel, or biodiesel).
• Location data (e.g., delivery addresses, GPS for tracking during hauler deliveries).
• Transaction data (e.g., fuel orders, volumes, delivery history).
• Vehicle data (e.g., make, model, license plate for delivery verification).
• Communications (e.g., inquiries, chat logs, feedback).
• Identity verification (e.g., for payments or compliance).

2. Usage and Device Data

Automatically collected when you interact with the Service:

• Device information (e.g., IP address, browser type, operating system, device identifiers).
• Log data (e.g., access times, pages viewed, features used).
• Location-derived data (e.g., approximate location from IP).
• Sensor data (e.g., from IoT devices in meters for fuel quality).

3. Non-Personal or Aggregate Information

Anonymized or aggregated data (e.g., fleet size trends, average delivery volumes) that does not identify individuals.

We do not knowingly collect personal information from children under 13 (see Children's Privacy below).

How We Use Information

We use information to provide the Service, improve operations, and comply with laws. Specific uses include:

• Providing and personalizing the Service (e.g., scheduling deliveries, optimizing routes for haulers).
• Processing transactions and payments for fuel sales (unleaded gasoline, diesel, biodiesel).
• Ensuring safety and compliance (e.g., fuel quality checks, regulatory reporting like EPA standards or fuel taxes).
• Analyzing usage to improve features (e.g., AI for predictive refueling).
• Sending communications (e.g., service updates, marketing with consent).
• Fraud prevention, security, and legal compliance (e.g., verifying identities, responding to authorities).
• Aggregated analytics for business insights (e.g., fleet efficiency trends).

We do not use your information for purposes materially different from those described without your consent or notice.

How We Share Information

We share information as follows, and we do not sell personal information:

• With Service Providers: Third parties (e.g., payment processors like Stripe, cloud storage like AWS, analytics like Google Analytics) for operations, under strict confidentiality agreements.
• For Business Transfers: In mergers, acquisitions, or asset sales, subject to this Policy.
• For Legal Reasons: To comply with laws, respond to subpoenas, or protect rights (e.g., fraud investigations).
• With Affiliates: For internal operations, under similar privacy protections.
• Aggregated/Anonymous Data: Shared for research or marketing without identifying individuals.

For international transfers (e.g., data processed in the US), we use safeguards like standard contractual clauses to protect your data.

Security

We use reasonable physical, technical, and administrative measures to protect your information (e.g., encryption for data in transit and at rest, access controls, secure servers). However, no method is 100% secure, so we cannot guarantee absolute security. Report suspected breaches to legal@fuelstop.us. You are responsible for maintaining the security of your account credentials.

User Rights and Choices

You have rights over your information:

• Access/Update/Delete: Request access, correction, or deletion via legal@fuelstop.us.
• Opt-Out: Unsubscribe from marketing emails or app notifications; manage cookies via browser settings.
• California Residents (CCPA): If a California resident, request disclosure of personal information collected/sold (none sold), deletion, or opt-out of sales (not applicable). Submit via legal@fuelstop.us or form at www.fuelstop.us. We respond within 45 days (extendable). No discrimination for exercising rights.
• Cookies and Tracking: We use cookies for functionality (essential), analytics (e.g., Google Analytics), and advertising. Opt-out via browser settings or Google Analytics opt-out link (https://tools.google.com/dlpage/gaoptout). Do Not Track signals are not honored.

International Data Transfers

If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to such transfers and processing in accordance with this Policy. We implement safeguards, such as standard contractual clauses, to protect your data.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect their personal information. If we learn we have, we delete it promptly. If you believe we have collected such information, contact legal@fuelstop.us.

Changes to This Privacy Policy

We may update this Policy, posting changes on the Websites with the new effective date. For material changes (e.g., new uses of personal information), we provide notice via email or in-app. Continued use constitutes acceptance.

Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflict of law provisions. Disputes are subject to the arbitration provisions in our Terms of Service.

Contact Us

For questions, contact us at legal@fuelstop.us.